Unpacking Neobanks for SMEs is an article series by Arival Bank analyzing the SME neobanking landscape from the lens of the user experience journey.

About Arival Bank

Arival Bank is an award-winning digital banking startup for international startups, freelancers and small businesses that are typically underserved by traditional and digital banks. Arival Bank partners with some of the hottest fintechs on the market to deliver a full suite of financial products and tools hand-picked to help you run your business.

If you haven’t done so, do check out our previous chapters here.

Chapter 6: Branding

Branding matters for every business, as it represents its promises to…


Unpacking Neobanks for SMEs is an article series by Arival Bank analyzing the SME neobanking landscape from the lens of the user experience journey.

About Arival Bank

Arival Bank is an award-winning digital banking startup for international startups, freelancers and small businesses that are typically underserved by traditional and digital banks. Arival Bank partners with some of the hottest fintechs on the market to deliver a full suite of financial products and tools hand-picked to help you run your business.

If you haven’t done so, do check out our previous chapters here.

Chapter 5: Pricing Structures

A clear pricing structure goes a long way to making a…


Unpacking Neobanks for SMEs is an article series by Arival Bank analyzing the SME neobanking landscape from the lens of the user experience journey.

About Arival Bank

Arival Bank is an award-winning digital banking startup for international startups, freelancers and small businesses that are typically underserved by traditional and digital banks. Arival Bank partners with some of the hottest fintechs on the market to deliver a full suite of financial products and tools hand-picked to help you run your business.

If you haven’t done so, do check out our previous chapters here.

Chapter 4: 3rd-Party Integrations

Most SME neobanks integrate 3rd party fintechs into their platforms as…


Unpacking Neobanks for SMEs is an article series by Arival Bank analyzing the SME neobanking landscape from the lens of the user experience journey.

About Arival Bank

Arival Bank is an award-winning digital banking startup for international startups, freelancers and small businesses that are typically underserved by traditional and digital banks. Arival Bank partners with some of the hottest fintechs on the market to deliver a full suite of financial products and tools hand-picked to help you run your business.

If you haven’t done so, do check out our previous Chapters here.

Chapter 3: Customer Support

A major factor in how applicants rate the onboarding process is…


Unpacking Neobanks for SMEs is an article series by Arival Bank analyzing the SME neobanking landscape from the lens of the user experience journey.

About Arival Bank

Arival Bank is an award-winning digital banking startup for international startups, freelancers and small businesses that are typically underserved by traditional and digital banks. Arival Bank partners with some of the hottest fintechs on the market to deliver a full suite of financial products and tools hand-picked to help you run your business.

If you haven’t checked out our introductory first chapter, Introduction to the Global Landscape, here’s the link.

Chapter 2: Onboarding Processes

The user journey of a neobank’s…


Unpacking Neobanks for SMEs is an article series by Arival Bank analyzing the SME neobanking landscape from the lens of the user experience journey.

About Arival Bank

Arival Bank is an award-winning digital banking startup for international startups, freelancers and small businesses that are typically underserved by traditional and digital banks. Arival Bank partners with some of the hottest fintechs on the market to deliver a full suite of financial products and tools hand-picked to help you run your business.

Introduction

Over the last few years, a sub-segment of neobanks have arisen out of a mission to better serve small businesses who are historically…


A short story on the tragic birth of a monster.

London, England, 1881

A familiar scent of urine assaulted the boy’s nostrils as he rounded the corner into his usual scavenging ground. Before taking another step, his furtive eyes darted towards the recessed doorway. It was closed, as he had expected. The baker should have disposed of the day’s trash by this time of the day. As the boy walked towards the trash can, his ill-fitted boots stepped over shards of broken glass, grinding them into the dirt beneath. The resulting crunch mingled with the jarring squeaks of rats rummaging amid an adjacent pile of rotten fruit.

He opened the…

Terence Chong

Product Analyst @ Arival Bank. I write fiction sometimes.

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